Identity of Tektree
This page informs you of our privacy & cookie policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Personal Information Collection And Use
We follow EU’s General Data Protection Regulation (“GDPR”) which defines personal data as: “…any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”. When we use terms “personal data” or “personal information”, we mean exactly that.
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Tax code, address, city, zip code, state country
Cookies and Usage Data
Personal data is not just created by a user’s interactions with your site. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third party embeds.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time, through your device settings.
Tracking Cookies Data:
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Why We Use Your Data
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
We will maintain your information for eighteen months after that relationship ends, unless you request that we delete your information prior to the expiration of that period, which you may do at any time by mailing us or via visiting our contact us page. Except as required under the law, your request will be honored within 30 days.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have any questions about reviewing, modifying, deleting data or request for ‘do not contact’ list your account information, you can contact us directly at email@example.com.
Who we share & transfer your data with
Please refer to the “Service Providers & Analytics Information” below for crucial Data Processors details to whom your data may transfer.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Tektree aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your
- Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Tektree relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
How we protect your data
We take reasonable and appropriate security measures to protect unauthorised access, alteration or destruction of data located on and collected by our Service. Sensitive and private data exchange between the Service and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We exercise reasonable care to protect your nonpublic personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your nonpublic personal information, we cannot guarantee the security of any information you transmit to us or receive from us while it is in transit. Once we receive your personal information, we maintain physical, electronic and procedural safeguards to protect it. If a data breach occurs, we will notify you and the proper EEA authority (if required) within 72 hours (if reasonably feasible). If we are unable to notify the proper EEA authority within 72 hours, our notice will be accompanied by reasons for the delay.
Related to data breach procedures
Compromise of information: In the event that any information under our control is compromised as a result of a breach of security, Tektree will take reasonable steps (such as internal reporting systems, contact mechanisms, or bug bounties) to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and GDPR regulations.
Do No Track Settings
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Cookies Opting Out
You have the right to decide whether to accept or reject cookies. Most browsers allow control of cookies through the browser settings feature. However, by disallowing cookies you may restrict your user experience since it may no longer be customised to you.
If you do not want to receive cookies you can change your browser settings on your device that you use to access our services. If you use our services without changing the settings on your device, we will assume that you are accepting to use the cookies that reference this policy. Most browsers provide the functionality to review and delete cookies, however please note that our site will not work properly without cookies.
Service Providers & Analytics Information (Data Processors)
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We do it to provide you with analytics information and to improve our product and services. To do analytics we use certain analytics providers, which comply with GDPR requirements. The range of our analytic providers together with links to their privacy policies are listed below. The list will be updated as new providers are added.
Also see “Why we use your data” in the above. Tektree uses third parties to track user statistics like:
To see how Google uses your information, review How Google uses data when you use Google’s partners’ sites or apps. For more info related to DPA of Google Analytics you may visit https://www.google.com/analytics/terms/dpa/dataprocessingamendment_20160909.html. For Google Ads Privacy, you may visit here at https://policies.google.com/technologies/ads.
Pardot: DPA of Pardot could be seen here at https://www.salesforce.com/eu/gdpr/pardot/.
Themepunch: You may see their policy at https://www.themepunch.com/datenschutz/.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Children’s Online Privacy Protection
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
How to Contact Us
- By visiting our contact us page https://tektreeinc.com/contact-us/
- Or by direct mail at firstname.lastname@example.org