Consumer & Retail

Overview

Since more than two-thirds of the planet is covered by water and global trading of raw materials or finished goods are done through sea, air or dry land through a containerized cargo. Commercial shipping is the means for international trading.

Cruise Lines, Rails, Trucking & Cargo

  • Brand / Category Management
  • Consumer Analytics
  • Line Management
  • Media Planning
  • Loyalty Management
  • Billing & EBPP
  • Self-Service Operations
  • Spend Analysis
  • Consumer Loyalty
  •  

Planning & Procurement

  • Merchandise Planning
  • Demand Forecasting
  • Supplier Collaboration
  • Replenishment
  • Vendor Management
  • Strategic Sourcing
  • Network Planning
  •  

Product Design & Development

  • Product LifeCycle Management
  • Packaging & Innovation
  • Project Planning & Scoping
  • Specification Management
  • Product Data Management / Master Data Management
  •  

Planning & Procurement

  • Merchandise Planning
  • Demand Forecasting
  • Supplier Collaboration
  • Replenishment
  • Vendor Management
  • Strategic Sourcing
  • Network Planning
  •  

Distribution & Logistics

  • Warehouse Management
  • Transportation Management
  • Order Management
  • Reverse Logistics
  • Cross Docking
  • Store Inventory Operations
  • Allocation & Invoicing
  •  

Sales

  • Sales Force Automation
  • Multi-Channel Retailing
  • Pricing
  • Promotions Management
  • Customer Profitability
  •  

Challenges

Add to that the retail basics: staying focused on customer service, attracting new business, maintaining customer loyalty and brand integrity, it’s obvious that retailers rely so heavily on technology to run their business!

To be successful under these challenging conditions, retailers must be agile, in order to cater to the needs of culturally and demographically diverse populations while creating a differentiated value proposition.

Recent technological advances like BPM [Business Process Management] SOA [Service Oriented Architecture], Web 2.0, and the advent of open source technologies have delivered game- changing efficiency gains and brought retailers to a new level of business process maturity.

 

Solutions Offering

Technology Solution Offering

General

  • Enterprise Architecture Framework set-up
  • SOA Governance Set-up & Support
  • Reseller of IBM Software [New and Renewal] along with PROMOTIONS
  • IT Consulting/Staffing Services [Fulltime Placements, Contract-to-Hire, Contract
  • Migration & Upgrade of various products
  • Maintenance Support
  •  

Enterprise

  • Service Oriented Architecture [SOA]
  • Business Process Management [BPM]
  • Process Integration
  • Application Integration
  • Electronic Data Interchange
  •  

Data

  • BigData
  • Data Warehouse / Intelligence / Analytics
  • Master Data Management [MDM]
  • Content and Records Management
  •  

Application

  • Mobile Applications for Energy and Utilities Industry
  • E-Commerce Development and Management
  • Application Development and Support
  • Enterprise Portals [Customers, Employees, Partners etc]
  •  

Technology

  • Infrastructure Management